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April 13th – April 17th – Digital-Only Front Office – COVID-19 Update 4/10/20 11:00am

Dear Valued Today’s Collision Customers:

For the next week, (April 13th – April 17th)  we will be switching to a ‘digital-only’ customer service front office.  Full service to resume April 20th.

Our team of dedicated employees has been completing customer requests and returning vehicles all while navigating the current concerns of COVID-19.  They have given personal attention to each customer, and we couldn’t be more proud of our team.  Thank you to our all of our employees who continue to treat each customer as you would a close friend or family member.  We are truly grateful.

Due to the shift in current demand at our shops, we are making the following adjustments to our schedule:

During the Week of April 13th – 17th:

      • Free pick- up and delivery– Still available. Please call to schedule a pick-up.
      • Estimates – Still available – Mobile/ online only – Through our NEW! Mobile Estimate Form.

Click here or text “Mobile” to (781) 325-4191 for a link to the form.

TESLA Owners click here or text “Estimate” to (781) 325-4191

      • Appointments: We are currently scheduling appointments for the week of April 20th – 24th
      • How to reach us: To contact a team member, call each location at the following:

Malden:  CALL: (781) 321-6080

Chelsea:  CALL: (617) 887-0080

Stoneham:  CALL: (781) 279-2220

OR EMAIL: Bobby Cobb at [email protected]

      • Forms / Paperwork: All needed paperwork will be completed via electronic signatures.
      • Front Office – Will not be open to customers or vendors.

At this time, depending on demand, we are expecting full service to resume during the week of April 20th – 24.th 

We continuously receive 5-star feedback about our employees, and we truly hope this week of rest will give them some downtime.

For a detailed list of our additional precautions to keep your vehicle, and our facilities, safe and clean for you and our employees, and for the most up-to-date information, please visit https://todayscollision.com/news/

Sincerely,

Bobby Cobb and Kevin Kyes