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The Collision Repair Process

What’s the secret behind a high-end collision shop? “The Collision Repair Process” video details the 12 steps to returning your vehicle to you in showroom condition. The secret? It’s the highly-skilled, talented and professional people taking care of your vehicle at each step along the way.

Watch as the Today’s Collision team displays their expertise and dedication from the moment you are in a car accident until the moment you drive off the lot. Today’s Collision Repair Centers has been repairing vehicles for over 35 years, and we’ve learned that helping YOU understand the steps we take to repair your vehicle, helps US communicate with you along the way. Today’s Collision Owner, Bobby Cobb, walks you through the steps, providing an explanation of how your car travels through the shop on its way back to you!

Key Moments:

00:26 Getting an Estimate for Car Repairs (STEP 1)

02:08 Pre-Scanning & ADAS (Advanced Driver Assistance Systems) (STEP 2)

02:46 Disassembly & Blueprinting to OEM Specifications (STEP 3)

03:43 Writing a Supplemental Insurance Estimate (STEP 4)

04:43 Auto Parts Verification & Matching (STEP 5)

05:23 Repairing the Vehicle Structure & Aluminum Repairs (STEP 6)

06:11 Auto Body Repair (STEP 7)

06:47 Preparing the Vehicle for Paint including Prime & Jamb (STEP 8)

07:41 Formulating an Exact Factory Paint Match Color & Painting the Vehicle (STEP 9)

08:36 Reassembling the Vehicle & Replacing Final Moldings & Detail Pieces (STEP 10)

09:04 ADAS Calibrations & Testing (STEP 11)

09:44 Performing a Quality Control Inspection & Detailing (STEP 12)

Step 1: THE INITIAL ESTIMATE After an accident, the first step to repairing your vehicle is to obtain an initial estimate of the damage.

Step 2: PRE-SCAN & PRE ALIGNMENT Once your vehicle arrives at our facility, we will run a series of pre-repair diagnostics, which includes a complete ADAS (Advanced Driver Assistance System) scan. ADAS is responsible for many of the safety and warning features in your vehicle.

Step 3: DISASSEMBLY Our team has been trained by OEMs (Original Equipment Manufacturers) on the proper way to disassemble your vehicle and complete a “BLUEPRINTING”.

Step 4: SUPPLEMENTAL ESTIMATE If, during the disassembly stage, additional damage is found, our estimators will rewrite the repair requirements needed to repair your vehicle back to pre-accident condition, and produce a “Supplemental Estimate.”

Step 5: PARTS ORDERING & VERIFICATION Any previously, pre-ordered parts that are currently on-site for your vehicle’s repairs are verified and the secondary order for additional parts discovered during the disassembly process is placed.

Step 6: STRUCTURE REPAIR Our technicians utilize a computer-based measurement system or an approved OEM JIG system to ensure the structure of the vehicle is restored to factory specifications.

Step 7: BODY REPAIR The Body Repair Department replaces all bolted, damaged exterior panels, and all metal finishing that may be required. This includes repairing all dents and scratches. Sheet metal is installed and aligned.

Step 8: PAINT PREP New parts are “raw” and need to be prime-sealed, and jamb-colored. Any other panels that we repaired will be primed and sealed.

Step 9: PAINT Our expert paint technicians determine the proper color formula and codes, which are entered into the computerized mixing scale.

Step 10: REASSEMBLY Our technicians will reassemble your vehicle and all final moldings and detail pieces will be replaced. All of the vehicle’s systems are checked for proper operation during this process.

Step 11: CALIBRATION & TESTING We utilize the most advanced technology in the industry to calibrate and test your vehicle to ensure both structural and operational integrity. A post-repair diagnostic ADAS (Advanced Driver Assistance System) scan will help us clear any indicative codes remaining.

Step 12: QUALITY CONTROL & DETAILING Our Quality Control review occurs at this stage, which includes a final inspection by our technicians to ensure that the vehicle is restored to its pre-accident condition. Returning your vehicle to you is our favorite part of the day, because we know that every member of our team, at each step along the way from the initial estimate, through disassembly, and paint to the final testing, is dedicated to ensuring that you are 100% satisfied with your repairs.

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Today’s Collision is now a Certified Rivian Collision Center

Today’s Collision is now a Certified Rivian Collision Center!  Word is out… and these RIVIAN Electric Adventure Vehicles are now in good hands at our shop.

 

 

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Today’s Collision Celebrates First Retiree

Kevin, Mario, John, Bobby

For the first time in our 33-year history, we had the honor of celebrating the retirement of one of our team members! Mario has been part of our team for over 21 years. As a body technician in our Chelsea location, Mario consistently provided our customers with quality workmanship. During his retirement, Mario plans to travel (trips are booked!) and spend time with family. Mario, thank you for your dedication to Today’s Collision. We wish you a very happy retirement! Congratulations and Thank you!

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Link to view our feature in the Shop and Product Showcase for the national publication, Autobody News!  The spotlight is on Car Bench’s Muraena equipment used when repairing OEM-Certified vehicles such as Tesla, Land Rover and Jaguar.

View Article

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Today’s Collision Chelsea Becomes Subaru-Certified Collision Center

Congratulations to our Chelsea Teams for attaining official certification from Subaru of America, Inc. for collision repair! Our manager, John Costa, and his teams have been hard at work attending training sessions and learning specified Subaru repair procedures. They have invested in the tools and equipment necessary to restore Subaru vehicles to original factory specifications to maintain the safety and integrity of the vehicles, including recalibrating components of safety systems such as Subaru Eye Sight® Driver Assist Technology.
We are so proud of John and the team of technicians for continuing to focus on improving the processes and systems at Today’s Collision, even with the challenges presented this year with Covid-19. Congratulations!👍
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Forbes Article Features Today’s Collision During the COVID-19 Crisis


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May 18 – May 25 Updated Hours – COVID-19 Update 5/17/20

Hours for the week of:

May 18th – May 23rd

Malden:  M-F  8 – 5,  SAT 9 – 12

Chelsea: M-F 8 – 5,  SAT 8 – 11

Stoneham:  M-F  7:30 – 5:30,   SAT 8 – 1

Memorial Day Weekend:

Malden:  OPEN SAT, May 23, 2020  9am – 12pm

Chelsea: OPEN SAT, May 23, 2020 8am – 11am

Stoneham:  OPEN SAT, May 23, 2020, 8am – 1pm

All locations closed Monday, May 25, 2020 for Memorial Day.

Take advantage of our contact-free services:

      • Free pick-up and delivery
      • Mobile Estimates – Click here
      • Electronic Forms / Paperwork
      • Complimentary Detail with Repairs
      • How to reach us: To contact a team member, call each location at the following:

Malden:  CALL: (781) 321-6080

Chelsea:  CALL: (617) 887-0080

Stoneham:  CALL: (781) 279-2220

For a detailed list of our additional precautions during this unprecedented time, please visit https://todayscollision.com/news/

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May 11 – May 16 Updated Hours – COVID-19 Update 5/10/20

Hours for the week of

May 11th – May 16th

Malden:  M-F  8 – 5, SAT 9 – 12

Chelsea: M-F  8 – 5, SAT 8 – 11

Stoneham: M-F  7:30 – 5:30, SAT 8 – 1

Take advantage of our contact-free services:

        • Free pick- up and delivery
        • Mobile Estimates – Click here
        • Electronic Forms / Paperwork
        • Complimentary Detail with Repairs
        • How to reach us: To contact a team member, call each location at the following:

Malden:  CALL: (781) 321-6080

Chelsea:  CALL: (617) 887-0080

Stoneham:  CALL: (781) 279-2220

For a detailed list of our additional precautions during this unprecedented time, please visit https://todayscollision.com/news/

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May 4 – May 8th Updated Hours – COVID-19 Update 5/3/20

Due to the current demand at our shops, our hours for the upcoming week will be as follows:

During the Week of May 4th – May 8th

Malden:  M-F  8:00am – 4:30pm

Stoneham:  M-F  7:30am – 5:30pm,   Saturday, 8:00am – 1:00pm

Chelsea:  Virtual Front Office Only

(Free Pick-up & Delivery, Mobile Estimates still available at all locations)

NEW! To protect our customers and employees, face coverings that cover the mouth and nose must be worn inside our buildings.  According to the Commonwealth of Massachusetts guidelines, this requirement does not apply to children under the age of 2 or to individuals unable to comply due to a medical condition.

At home or work?  Take advantage of our contact-free services:

      • Free pick-up and delivery
      • Estimates – Click here
      • Electronic Forms / Paperwork
      • Complimentary Detail with Repairs 
      • How to reach us: To contact a team member, call each location at the following:

Malden:  CALL: (781) 321-6080

Chelsea:  CALL: (617) 887-0080

Stoneham:  CALL: (781) 279-2220

For a detailed list of our additional precautions during this unprecedented time, please visit https://todayscollision.com/news/